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Now showing items 11-20 of 97
ANALISIS PENGARUH INTERACTION QUALITY, PHYSICAL ENVIRONMENT QUALITY, OUTCOME QUALITY TERHADAP PERCEIVED VALUE DAN CORPORATE IMAGE MELALUI CUSTOMER SATISFACTION DALAM UPAYA MENINGKATKAN BEHAVIORAL INTENTIONS PADA WAJIB PAJAK KANTOR PELAYANAN “X” DI SIDOARJO
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-08-03)
The rapid development of tranportations becomes an opportunity for
instance to increase the level of regional income especially motor vehicles taxes.
Lately, the volume of motor vehicles have increased every year. This ...
ANALISIS PENGARUH VARIABEL STORE NOVELTY, STORE DESIGN PLEASURE DAN RETAIL PRICE TERHADAP BRAND LOYALTY MELALUI CUSTOMER SATISFACTION PADA STORE CHARLES & KEITH DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-01-08)
Fashion industry is currently growing rapidly along with the times, this
of course, the impact of competitive competition in the fashion industry market. It
is undeniable that Indonesians tend to prefer foreign-made ...
ANALISIS PENGARUH FOOD QUALITY, SERVICE QUALITY DAN AMBIENCE TERHADAP WILLINGNESS TO PAY MELALUI PERCEIVED VALUE PELANGGAN BALE SERE RESTO & CAFÉ DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-12-20)
Industri makanan dan minuman di Indonesia diproyeksi masih menjadi salah satu
sektor andalan penopang pertumbuhan manufaktur dan ekonomi nasional pada tahun
depan. Peran penting sektor strategis ini terlihat dari ...
Analysis Of The Effect Of Distributive, Procedural, Interactional Fairness Towards Demands For Reparation and Retaliatory Behavior Through Perceived Betrayal, Moderated By Relathionship Quality To The Customer Of Indihome In Surabaya
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-08-03)
In the era of globalitation, along with the development of technology improvement especially in internet usage followed by the increase of massive internet user, many companies engaged in the Internet Service Provider (ISP) ...
ANALISIS PENGARUH SYSTEM QUALITY, INFORMATION QUALITY DAN SERVICE QUALITY TERHADAP CUSTOMER LOYALTY MELALUI USER SATISFACTION PADA PELANGGAN M-BCA DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-08-03)
The presence of the internet requires an atmosphere in human life, especially in
the banking sector. Nowadays, customers are further facilitated by the existence of
banking services that can be accessed anytime and ...
THE EFFECT OF PHYSICAL QUALITY, STAFF BEHAVIOR, BRAND IDENTIFICATION AND LIFESTYLE CONGRUENCE TOWARDS BRAND LOYALTY AS MEDIATED BY CUSTOMER SATISFACTION IN STARBUCKS SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-01-31)
In Indonesia the food and beverage industry are producing a great profit for
the Foreign Direct Investment (FDI) in Indonesia. Indonesia’s food and beverage
industry has been totaled to USD $1.5 billion in 2015 as in FDI ...
PENGARUH DARI PHYSICAL ENVIRONMENT, FOOD QUALITY, EMPLOYEE SERVICE QUALITY, RELATIONSHIP BENEFIT MELALUI CUSTOMER SATISFACTION TERHADAP CUSTOMER LOYALTY HOUSE OF WOK THE SQUARE SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-01-22)
Perkembangan bisnis kuliner yang ada di Surabaya merupakan suatu bisnis yang terus
berkembang dari waktu ke waktu, dimana setiap tahunnya bermunculan berbagai macam jenis
restoran yang baru-baru untuk memanjakan para ...
THE INFLUENCE OF CAMEL RATIO (CAPITAL, ASSETS, MANAGEMENT, EARNINGS, LIQUIDITY) AND ALTMAN Z-SCORE TOWARDS THE FINANCIAL PROFITABILITY OF BANKING INDUSTRY
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-08-03)
The basic of bank is about trust, whether in collecting money and distributing
money. People need to believe and trust that the bank the money will not be misused
by bank. Stability in finance and funding is very important ...
ANALISIS FAKTOR-FAKTOR PEMBENTUK EMPLOYEE ENGAGEMENT DAN PENGARUH EMPLOYEE ENGAGEMENT TERHADAP ORGANISATIONAL COMMITMENT KARYAWAN PT DWI MARTHA JAYA DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-09-19)
The construction industry is one of the industrial fields that has many strong
resources. One of the construction companies is PT Dwi Martha Jaya in Surabaya.
In gaining trust to work on various types of construction ...
ANALISIS PENGARUH SERVICE QUALITY, PRICE DAN BRAND IMAGE TERHADAP CUSTOMER LOYALTY MELALUI CUSTOMER SATISFACTION PADA PELANGGAN STARBUCKS DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-08-03)
As modern lifestyle emerges, especially in big cities like Jakarta and
Surabaya, hanging out has become a culture in Indonesia. Living in the cities
ranked as the most stressful ones in Indonesia makes the people highly ...