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ANALISIS FAKTOR-FAKTOR YANG MEMPENGARUHI CUSTOMER LOYALTY PADA PELANGGAN STARBUCKS DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2015-11-19)
Recently, an industry that is growing rapidly in Indonesia was food and beverge industry, one of them is cafes or coffe shop. In the city of Surabaya is, industry is now growing rapdly and became the belle of the coffe ...
PENGARUH BRAND COMMUNICATION DAN SERVICE QUALITY DALAM MEMBANGUN BRAND TRUST DAN BRAND LOYALTY PENGGUNA OPERATOR SELULAR GSM PT. TELKOMSEL DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2012-02-17)
PT Telkomsel is a market leader in this industry that has many
competitors. With the increasing number of existing competitors, in this research
will be observed that how Telkomsel as a market leader can defend its ...
ANALISIS PENGARUH FOOD QUALITY, SERVICE QUALITY, PHYSICAL ENVIRONMENT QUALITY TERHADAP REPURCHASE INTENTION MELALUI CUSTOMER SATISFACTION PADA PELANGGAN RUMAH MAKAN BU RUDY DHARMAHUSADA SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-09-09)
The development of the food industry is increasing in Indonesia, especially in East Java. Especially in the city of Surabaya, many restaurants or cafes are growing and developing starting at low prices, comfortable places, ...
ANALISIS SERVICE QUALITY, FOOD QUALITY, ATMOSPHERICS QUALITY, OVERALL BOREDOM WITH DINING EXPERIENCES, BOREDOM WITH RESTAURANT ATTRIBUTES TERHADAP INTENTION TO CHOOSE A NEW ALTERNATIVE MELALUI CUSTOMER SATISFACTION PADA KONSUMEN CARLS’JR DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-09-12)
The national food and beverage industry continues to show a positive
performance by growing to 9.82 percent or Rp192.69 trillion in the third quarter
of 2016. The growth of this industry tendency from the society, ...
ANALISIS PENGARUH SERVICE QUALITY, FOOD QUALITY, DAN PRICE-VALUE RATIO TERHADAP BEHAVIORAL INTENTIONS MELALUI SATISFACTION PADA KONSUMEN KFC DI SURABAY
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-08-30)
The development of the franchise business in Indonesia began to bloom
bustling the 1970s with the emergence of fast food restaurants (fast food) is so
rapidly becoming an opportunity for companies to grow its business. ...
ANALISIS PENGARUH SACRIFICE TERHADAP BEHAVIORAL INTENTION MELALUI SERVICE QUALITY, SERVICE VALUE, SATISFACTION UNTUK ACARA DWP PADA PENGUNJUNG DWP DARI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2016-11-28)
Nowadays, service-based industries have a huge and very competitive market in
Indonesia. Companies encouraged to keep being innovative to get customer satisfaction by
buying their products. For example, in entertainment ...
ANALISA FAKTOR-FAKTOR YANG MEMPENGARUHI MINAT BELI ULANG PADA PRODUK MCDONALD DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2012-12-10)
Globalisasi menyebabkan persaingan yang semakin ketat antara merek asing
dan merek lokal, terlebih lagi di jaman sekarang kebutuhan utama dari masyarakat
adalah pangan dan juga masyarakat memperlukan sesuatu yang serba ...
ANALISIS PENGARUH VARIABEL ENVIRONMENT CONSTRUCTS TERHADAP STORE LOYALTY MELALUI SELF-CONGRUITY DAN PRECEPTUAL CONSTRUCTS PELANGGAN DIANA CAKE DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2016-08-12)
This study aimed to find out how the effect Physical design, atmosphere,
employee to Store Loyalty through Self-Congruity, Service Quality, Product
Quality, Prices for Diana Cake surabaya
The sample used in this study ...
PENGARUH PRICE, PROMOTION, PRODUCT QUALITY, DAN SERVICE QUALITY TERHADAP CUSTOMER LOYALTY MELALUI CUSTOMER SATISFACTION PT.SEWATOILET INDONESIA DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2017-04-20)
Portable toilet is a toilet which is easily to be moved which is used in
construction projects, outdoor events, recreation places and other places. PT
Sewatoilet Indonesia has many branches in big cities in Indonesia and ...
ANALISIS PENGARUH PRODUCT QUALITY, SERVICE QUALITY DAN SALESPERSON COMPETENCE TERHADAP REPURCHASE INTENTION MELALUI CUSTOMER SATISFACTION DAN TRUST OF MANUFACTURE PADA PELANGGAN KAFE EXCELSO DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2017-08-04)
In the industrial world, a sector that will remain potential and will continue to
grow is the food and beverage industry. This industry will not be affected by the global
crisis that occurs, because food and beverages ...