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ANALISIS PENGARUH STORE ATMOSPHERE TERHADAP STORE LOYALTY MELALUI CUSTOMER SATISFACTION PADA PELANGGAN PIPE & BARREL DINE, DRINKS & CHILL DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2017-07-31)
In today’s era, business competition is starting to become a trending
topic, especially business competition in the food and beverage industry which is
getting tighter. One of the competing restaurants is Pipe & Barrel ...
ANALISIS PENGARUH SERVICE QUALITY, PERCEIVED VALUE, CUSTOMER SATISFACTION, DAN SWITCHING BARRIERS TERHADAP POST-PURCHASE INTENTION Tri (3) di Surabaya
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2017-08-20)
The development of Globalization is currently very large by various
circles of society, one of which is the rapid development in the field of
techonology and communications since 2008, which increased by 16.7 percent
compared ...
ANALYSIS OF THE EFFECT OF OPERANT & OPERAND SERVICE QUALITY TOWARD CUSTOMER LOYALTY, THROUGH CUSTOMER ENGAGEMENT AND CUSTOMER SATISFACTION TO THE VISITORS OF TIRTA SARI DANCE AND MUSIC PERFORMANCE AT BALERUNG STAGE IN BALI
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2017-08-16)
Indonesia has many tourism destinations. Among them, Bali island is the
one of the most popular tourism destination. People come to Bali for many reasons;
there are many beautiful beaches, nature, various kinds of foods ...
Building Loyalty through Value: Differences of Rose-colored Glasses for Indonesian Middle Class Mall Visitor
(Social Science & Business Research Network (SSBRN), 2019-07-04)
Currently mall has become a lifestyle for Indonesians. This is because the increase of
income resulting in the shifting of lifestyle from low to middle and upper class. This change
causes the buying behavior of the society ...
ANALISIS FAKTOR-FAKTOR YANG MEMPENGARUHI CUSTOMER LOYALTY PADA PELANGGAN STARBUCKS DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2015-11-19)
Recently, an industry that is growing rapidly in Indonesia was food and beverge industry, one of them is cafes or coffe shop. In the city of Surabaya is, industry is now growing rapdly and became the belle of the coffe ...
ANALISIS PENGARUH MARKETING MIX7PTERHADAP REPURCHASE INTENTION MELALUI CUSTOMER’S SATISFACTION DI RESTORAN SUSHI TEI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2016-12-15)
Nowadays, most of business are expanding, particularly in culinary
industry.The emergence of various types of restaurants that exist in Indonesia,
especially in Surabaya, is a form of the development of the culinary ...
ANALYSIS EFFECT OF MARKETING MIX 7P ON REPURCHASE INTENTION THROUGH CUSTOMER'S SATISFACTION IN JCO DONUT SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2017-08-14)
Nowadays, most of business are expanding, particularly in culinary
industry.The emergence of various types of restaurants that exist in Indonesia,
especially in Surabaya, is a form of the development of the culinary ...
PENGARUH BRAND CREDIBILITY TERHADAP WORD OF MOUTH MELALUI CUSTOMER SATISFACTION DAN CUSTOMER LOYALTY PADA PT. ASTRA HONDA MOTOR DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2016-07-26)
In the face of an increasingly complex business environment such as the current
required for marketing the right way. In this way it can be used is Word of Mouth. Word of
Mouth is a process of communication that the ...
THE ANALYSIS OF THE IMPACT OF PHYSICAL ENVIRONMENT, INTERACTION WITH STAFF, INTERACTION WITH OTHER CUSTOMER, CUSTOMER DELIGHT AND CUSTOMER SATISFACTION TOWARDS CUSTOMER LOYALTY OF JAWA TIMUR PARK 3
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-09-25)
The lure of thrilling rides, food and entertainment began to draw large numbers of fans. However, in the 1930’s, amusement parks along with the rest of the world took a major hit when the Great Depression hit. Many amusement ...
FACTORS THAT INFLUENCING SINGAPORE AIRLINES’ CUSTOMER LOYALTY IN SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-10-01)
The aviation industry in Asia-Pacific region has been growing remarkably in the 21st
century, driven by liberalization and globalization. Indonesia is amongst countries that has a rapid
growth in air travel industry as ...