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THE INFLUENCES OF SERVICE QUALITY TOWARD PERCEIVED VALUE AND STUDENT SATISFACTION WHICH AFFECT LOYALTY AND WORD-OF-MOUTH (WOM)
(Universitas Pelita Harapan Surabaya - Department Of Business School - Master Of Management, 2010-01-01)
The literature reveals that higher institutions are becoming more aware of
the importance of Service Quality. This research study examines how service
quality influences perceived value and student satisfaction in affecting ...
PENGARUH FOOD QUALITY, SERVICE QUALITY, TERHADAP REPURCHASE INTENSION MELALUI PERCEIEVED VALUE DAN CUSTOMER SATISFACTION (STUDI KASUS PADA CARL’S JUNIOR DI SURABAYA)
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2016-01-20)
The presence of fast-food restaurants was well received by the community. The restaurant provudes a menu of pratical and fast, to attract people to visit it. Group Trakindo tempted also to the culinary business. The company ...
ANALISIS PENGARUH CELEBRITY ENDORSER'S CRITERIA TERHADAP BRAND IMAGE PADA PRODUK CLEAR COMPLETE SOFT CARE DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2012-12-13)
At the present, many large companies are trying to grab their market share
lead to increasing competition in every industry, especially toiletries industry. In
Indonesia alone there are three major companies that compete ...
Riview: Effort to enhance active cooperatives in indonesia based on macroeconomic variables
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-05)
PENGARUH FOOD QUALITY, SERVICE QUALITY, AMBIANCE DAN PERCEIVED VALUE TERHADAP REPURCHASE INTENTION PELANGGAN SOTO AYAM LAMONGAN CAK HAR DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-07-20)
Most people prefer to buy food outside without the hassle of cooking
themselves because the time itself is limited. In addition, eating outside as in
restaurants, cafes or other eating places is considered to be a medium ...
ANALISIS PENGARUH SERVICEQUALITYTERHADAPCUSTOMER COMMITMENTDAN CUSTOMERLOYALTYPADAPELANGGAN XLDI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-09-04)
The rapid development of Telecommunications was marked by the development of the number of customers, the development of technology and services. In terms of customer development, the growth of cellular telephone customers ...
PENGARUH SERVICE QUALITY TERHADAP WILLINGNESS TO PAY MORE MELALUI CUSTOMER SATISFACTION DAN CUSTOMER LOYALTY PADA SHOWROOM MOBIL GUNAWAN MOTOR SEMARANG
(Universitas Pelita Harapan Surabaya - Faculty Of Business School - Master Of Management, 2010-06-11)
Dalam lingkungan bisnis seperti saat ini, perusahaan membutuhkan lebih
dari hanya sekedar mengembangkan produk dengan kualitas yang baik, ataupun memberikan harga yang menarik serta terjangkau oleh pelanggan sasaran ...
PENGARUH PROGRAM FORMAL MENTORING DALAM MENINGKATKAN PERILAKU GURU TERHADAP BUDAYA ORGANISASI DI SD MAWAR SHARON CHRISTIAN SCHOOL
(Universitas Pelita Harapan Surabaya - Department Of Business School - Master Of Management, 2012-06-01)
Organizational culture is an important aspect of school. A mentoring program
constitutes a good way of developing organizational culture within a school. The aim of this
study is to see how the influence of a Formal ...
Review: Chef celebrity restaurant in indonesia can it stay in consumers heart for long term
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-05-28)
Review: Determinacy of actual usage through behavioral intention cimb niaga
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-05-29)