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ANALISIS PENGARUH INTERACTION QUALITY, PHYSICAL ENVIRONMENT QUALITY, OUTCOME QUALITY TERHADAP PERCEIVED VALUE DAN CORPORATE IMAGE MELALUI CUSTOMER SATISFACTION DALAM UPAYA MENINGKATKAN BEHAVIORAL INTENTIONS PADA WAJIB PAJAK KANTOR PELAYANAN “X” DI SIDOARJO
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-08-03)
The rapid development of tranportations becomes an opportunity for
instance to increase the level of regional income especially motor vehicles taxes.
Lately, the volume of motor vehicles have increased every year. This ...
Pengaruh Interaction Quality, Content Quality, Service Quality terhadap Customer Loyalty melalui Customer Satisfaction pada Pelanggan Lazada di Surabaya
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-08-02)
E-commerce market in Indonesia began to increase along with the times and
this caused inter-e-commerce companies in Indonesia to compete to achieve
Customer Loyalty. One of the e-commerce companies that achieve customer ...
Analisis Pengaruh Interaction Quality, Physical Environment Quality, Outcome Quality Terhadap Customer Satisfaction Serta Dampaknya Terhadap Behavioral Intention Pada Pelanggan Starbucks di Surabaya
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-08-03)
At the moment, the industry that being thrived in Indonesia is the culinary
industry, one of which is a coffee shop. To be able to survive in business
competition, Coffee Shop need to improve Behavioral Intention on the ...