Management: Recent submissions
Now showing items 221-240 of 853
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PENGARUH TINGKAT KESEHATAN BANK TERHADAP NILAI PERUSAHAAN DENGAN METODE RISK BASED BANK RATING (STUDI PADA PERUSAHAAN PERBANKAN YANG TERDAFTAR DI BEI PERIODE 2013-2017
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Magister Management, 2019-04-12)Trust is the key business of banking. The crisis of '98 caused customers' trust in the bank to disappear and was marked by the withdrawal of massive deposits (rush). To maintain customer confidence, banks must maintain and ... -
PENGARUH FAKTOR INTERNAL PERUSAHAAN TERHADAP RISIKO SISTEMATIS DENGAN SIZE SEBAGAI MODERASI (Sebuah Studi Terhadap Perusahaan LQ 45 yang Terdaftar di Bursa Efek Indonesia Periode Tahun 2013 – 2017)
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Magister Management, 2019-04-12)Systematic risk is a risk that is influenced by macroeconomic factors both domestically and globally such as interest rates, inflation, exchange rate fluctuations, global economic competition. This risk cannot be eliminated ... -
PENGARUH INTELLECTUAL CAPITAL TERHADAP KINERJA PERUSAHAAN DENGAN CORPORATE GOVERNANCE SEBAGAI MODERASI PADA PERUSAHAAN MANUFAKTUR YANG TERDAFTAR DI BURSA EFEK INDONESIA PADA TAHUN 2009-2016
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Magister Management, 2019-04-12)Agency theory is a theory that explains the relationship between principal and agent in business. The main concern of this theory lies in how to solve problems that arise from agency relationships because of the inconsistency ... -
PENGARUH KEPUTUSAN PENDANAAN TERHADAP NILAI PERUSAHAAN PADA PERUSAHAAN YANG TERDAFTAR DI LQ45 PERIODE 2013-2017
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Magister Management, 2019-01-02)In globalization era at present, the business world is growing rapidly. The faster and tighter competition causes companies to be more effective and efficient in conducting operations in order to guarantee the survival of ... -
ANALISIS PENGARUH QUALITY OF FOOD, QUALITY OF SERVICE, QUALITY OF PHYSICAL ENVIRONMENT MELALUI CUSTOMER PRECIEVED VALUE TERHADAP CUSTOMER SATISFACTION DAN REPURCHASE INTENTION DI RESTORAN O’REILLYS MANADO
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-12-10)Penelitian ini dibuat untuk melihat faktor-faktor yang mempengaruhi tingkat Repurchase Intention dan Customer Satisfaction yang dipengaruhi melalui customer perceived value oleh quality of food, quality of service, dan ... -
Service Dominant Logic: Is there a recipe for customer loyalty in the Higher Education?
(Society of Interdisciplinary Business Research, 2017-05-06)One of the important role in economic development is service sector. It has an important role in in many countries and it becomes one of the growing service sectors, especially in education service sector. Higher Education ... -
Seeing Fashion Product through Rose Glasses: Why Customers are Willing to Pay a Premium for Luxury Products
(Society of Interdisciplinary Business Research, 2017-06-06)Increased economy in Indonesia recently encouraged increased lifestyle in the society. Increased lifestyle is characterized by the request from the government on luxurious goods. Prada is one of the luxurious produts in ... -
Measuring Organizational Performance: A Case Study of Food Industry SMEs in Surabaya-Indonesia
(International Journal Of Scientific Research And Management, 2017-12-12)The concept of the Balance Scorecard is premised on the need for financial and non-financial indicators that enable a holistic measurement of performance of the organization. The food industry in Indonesia is experiencing ... -
COMPREHENSIVE FEASIBILITY STUDY FOR BUSINESS DEVELOPMENT (STUDY CASE FOR PT. INDO MITRA NIAGA)
(President University, 2017-05-03)In the last several years, the global community is starting to realize the importance of environmental sustainability. It is accordance with the "go green" concept and it has been initiated by several environmental ... -
An Inverted U-Shaped Relationship between Work Team Cohesiveness and Work Team Performance: The Moderating Roles of Group Affective Tone and Task Complexity
(International Symposium On Business And Social Sciences, 2017-08-27) -
THE EFFECT OF PRODUCT QUALITY, SERVICE QUALITY, AND STORE-RELATED ATTRIBUTES TOWARDS REPATRONAGE INTENTION THROUGH CUSTOMER SATISFACTION ON ACE HARDWARE CUSTOMERS IN SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-08-18)Since 2000s, the retail business development in Indonesia has grown a lot which can be proved through the increasing number of retail companies that settled in Indonesia. This business arises because of the growth that ... -
ANALYSIS OF THE EFFECT OF SALESPERSON QUALITY AND INSTITUTION IMAGE TOWARD CUSTOMER LOYALTY, THROUGH RELATIONSHIP QUALITY OF SALESPERSON, RELATIONSHIP QUALITY OF INSTITUTION, AND COMMITMENT AT AXA FINANCIAL
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-07-29) -
ANALYSIS OF THE EFFECTS OF STORE ENVIRONMENT ON POSITIVE AFFECT AND URGE TO BUY IN SHAPING IMPULSE BUYING OF CUSTOMERS AT MINISO TUNJUNGAN PLAZA SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-09-18)Changing lifesyle of Indonesian consumers towards a more sophisticated and more fashion concerned has constributed to the increasing tense of competition among retail industries, especially among modern convenience stores ... -
THE ANALYSIS OF THE IMPACT OF PHYSICAL ENVIRONMENT, INTERACTION WITH STAFF, INTERACTION WITH OTHER CUSTOMER, CUSTOMER DELIGHT AND CUSTOMER SATISFACTION TOWARDS CUSTOMER LOYALTY OF JAWA TIMUR PARK 3
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-09-25)The lure of thrilling rides, food and entertainment began to draw large numbers of fans. However, in the 1930’s, amusement parks along with the rest of the world took a major hit when the Great Depression hit. Many amusement ... -
ANALYSIS OF THE IMPACT OF STORE ATTRIBUTES TOWARDS PERCEIVED RELATIONSHIP INVESTMENT AND PERCEIVED RELATIONSHIP QUALITY ON CUSTOMER’S ATTITUDINAL LOYALTY OF SOGO DEPARTMENT STORE IN SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-08-11)Retaill industry is one of many sectors that has given big contribution to Indonesia GDP performance. Recorded by Badan Pusat Statistik or BPS (Central Bureau of Statistics), in 2016, retail industry contributes 15.24% of ... -
THE EFFECT OF FUNCTIONALITY, USABILITY, VALUE FOR MONEY AND VALUE FOR TIME ON CUSTOMER SATISFACTION TOWARDS CUSTOMER LOYALTY OF AIRBNB USERS IN SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-09-11)The Economic growth and development in ASEAN has led to urbanization, rising incomes, growing middle class, increases in consumer spending, higher living expectations and changing consumer habits. Better wealth and lifestyles ... -
FACTORS AFFECTING CONTINUED USAGE INTENTION OF GO-PAY USERS AMONGST SURABAYA CITIZEN
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-08-30)ASEAN’s growth and development in economy and technology have led to new trends of lifestyle using Financial Technology to improve and automate the delivery and use of financial services. With the total population of ... -
THE EFFECT OF STORE ATMOPSHERE, SERVICE QUALITY, PRODUCT ASSORMENT TOWARDS CUSTOMER LOYALTY THROUGH CUSTOMER SATISFACTION ON INNISFREE CUSTOMER’S IN SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-08-06)Modern society teaches that outer appearance is the most valuable asset that everyone must have nowadays. In a society where certain appearances and figures of the face are renowned for their beauty, women invest a lot ... -
ANALYSING FACTORS INFLUENCING STUDENTS' COLLEGE CHOICE DECISION IN SURABAYA IN THE FORM OF SOCIAL MEDIA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-08-03)Nowadays education has become a necessity for people. It is a right and obligation that must be carried out by every human being as it helps someone to develop himself and have a good character that contributes success ... -
THE EFFECT OF HEALTHINESS OF FOOD AND RETAILER INNOVATIVENESS ON STORE PRESTIGE, STORE TRUST TOWARDS STORE LOYALTY OF CRUNCHAUS PAKUWON MALL SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-09-16)The fast growth of junk-fast food restaurants has led to the overly consumed of unhealthy foods leading to many health issues such as obesity, diabetes, cancer, cholesterol and more that could lead to death. Therefore a ...