Management: Recent submissions
Now showing items 601-620 of 853
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PENGARUH BRAND CREDIBILITY TERHADAP WORD OF MOUTH MELALUI CUSTOMER SATISFACTION DAN CUSTOMER LOYALTY PADA PT. ASTRA HONDA MOTOR DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2016-07-26)In the face of an increasingly complex business environment such as the current required for marketing the right way. In this way it can be used is Word of Mouth. Word of Mouth is a process of communication that the ... -
Pengaruh Brand Affect dan Brand Quality Terhadap Brand Extension melalui Brand Loyalty Mc’Café Basuki Rahmat di Surabaya
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2016-09-19)Food and beverage industry (mamin) memeberikan national major contribution to economic growth in Indonesia. Growth in food and beverage industry continues to grow and become the leading sectors, because it is supported by ... -
THE EFFECT OF PERCEIVED USEFULNESS, PERCEIVED EASE OF USE AND SERVICE QUALITY ON ATTITUDE TOWARDS USING AND THE BEHAVIORAL INTENTION OF USERS TO REUSE GOJEK IN SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2016-07-28)Technology had become one of the most important factors in people’s life and had given so much help in people’s life. One of the greatest inventions is the advancement of Information Technologies. Information Technologies ... -
ANALISIS PENGARUH ENVIRONMENTAL DAN NONENVIRONMENTAL TERHADAP CUSTOMER ENGAGEMENT DAN CUSTOMER LOYALTY PADA PELANGGAN ALFAMART DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2016-09-19)The market of modern retail has been grown rapidly especially in Indonesia as well as numbers of modern retail company. In Indonesia alone there are several leaders of the market. Alfamart is one of the top two biggest ... -
ANALISIS PENGARUH TRANSFORMATIONAL LEADERSHIP, TRANSACTIONAL LEADERSHIP, DAN ORGANIZATIONAL CULTURE TERHADAP LEARNING ORGANIZATION DAN EMPLOYEE SATISFACTION PADA KARYAWAN KANTOR PUSAT PT PELABUHAN INDONESIA III (PERSERO) DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2016-08-16)Trends of globalization and technological advances led to the challenge of making the company forward is very difficult. Adapt in various business situations is one of the most important in a business organization to be ... -
ANALISIS PENGARUH LEADER MEMBER EXCHANGE TERHADAP EMPLOYEE ENVY DAN ORGANIZATIONAL CITIZENSHIP BEHAVIOR PADA KARYAWAN PT. ABHIRAMA MANDIRI DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2016-08-11)The higher of the competition can make every company in Indonesia to be able to repair the company to remain stable and try to develop and promote the company to survive and compete in the growing competition in the ... -
PENGARUH ASSET UNDER MANAGEMENT, FUND AGE, DAN PAST PERFORMANCE TERHADAP KINERJA REKSADANA PENDAPATAN TETAP DI INDONESIA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2016-08-01)In the era of globalization, the economic growth rate of a country has become a common reference to determine the progress of a country. Society requires investment as a way to utilize the funds held for the future. One ... -
THE EFFECT OF CONFLICTS AND THE QUALITY OF WORK LIFE TOWARDS EMPLOYEE TURNOVER INTENTIONS IN HOTELS
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2016-08-15)The hospitality industry, especially hotel, is characterized by long working days, working long hours, low job security, a high need for coordination with others and shift work at irregular hours. The irregular working ... -
ANALISIS PENGARUH REWARD ATTRACTIVENESS, KNOWLEDGE BENEFIT, REQUIRED EFFORT TERHADAP EXPERIENTIAL BENEFIT DAN PROGRAM LOYALTY DALAM UPAYA MENINGKATKAN BRAND LOYALTY PELANGGAN STARBUCKS DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2016-08-10)These days, an industry that grows rapidly in Indonesia is food and drink industry, one of them is Coffee Shop. Even in Surabaya, this industry is growing rapidly. The high rate of growth of a Coffee Shop in Surabaya is ... -
PENGARUH WORKPLACE SPIRITUALITY DAN ORGANIZATIONAL COMMITMENT TERHADAP EMPLOYEE PERFORMANCE DENGAN ORGANIZATIONAL CITIZENSHIP BEHAVIOR SEBAGAI VARIABEL INTERVENING DI PT. JANUR KUNING SEJAHTERA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Master Of Management, 2016-02-02)PT. Janur Kuning Sejahtera merupakan perusahaan pengurukan Tanah yang memiliki 67 orang staff dan 275 orang sopir dengan mengoperasikan armada sebanyak 240 Dump Truk. Staff yang ada merupakan bagian Administrasi, Teknik, ... -
“PENGARUH BRAND CONSCIOUSNESS, PERSONAL GRATIFICATION, VALUE CONSCIOUSNESS, PRICE QUALITY INFERENCE, SOCIAL INFLUENCE, DAN BRAND PRESTIGE TERHADAP PURCHASE INTENTION PRODUK FASHION TIRUAN MELALUI ATTITUDE DI SURABAYA”
(Universitas Pelita Harapan Surabaya - Department Of Business School - Master Of Management, 2015-12-18)The development of increasingly rapid fashion has expanded to various countries, including Indonesia. Latest fashion products is growing in Indonesia, not only as a lifestyle, but also as a requirement that must be met. ... -
PENGARUH PERCEIVED QUALITY TERHADAP REPURCHASE INTENTION MELALUI PERCEIVED VALUE (FUNCTIONAL, EMOTIONAL, SOCIAL) PADA THE BODYSHOP SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Master Of Management, 2016-02-04)The development of increasingly extensive cosmetic cosmetics which are now not only assessed in terms of usability, but also be seen from the social values in society. Cosmetic companies try to add value added to the ... -
FACTORS AFFECTING CUSTOMERS’ DECISION TO OPEN NEW SHARIA BANK ACCOUNT, STUDY ON BANK MUAMALAT IN SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2015-11-17)The last decade has seen an unprecedented growth in the practice Of Islamic banking and finance which has now been recognized as a viable alternative and hopefully it will be the only financial system needed to get out ... -
ANALISIS PENGARUH PRODUCT PERCEPTION, DAN MALL PERCEPTION TERHADAP BEHAVIORAL INTENTION MELALUI AROUSAL DAN PLEASURE DARI PENGUNJUNG SUTOS DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2015-11-19)At this time of modernization and globalization can not be avoided by the countries in the world in many aspects of life. And this condition is also experienced by Indonesia. The impact is the construction of the mall is ... -
PENGARUH NILAI INFORMASI, ISI PESAN, DAN DESAIN IKLAN TERHADAP KEPUTUSAN PEMBELIAN MELALUI SIKAP KONSUMEN PADA IKLAN INDIHOME DI SAMARINDA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Master Of Management, 2015-07-10)Along with the advances in the world of technology, the field of telecommunications is also progressing very rapidly. Communication is an important thing that is thought to help human life and since the internet is ... -
PENGARUH GOOD CORPORATE GOVERNANCE TERHADAP LEVERAGE DAN PROFITABILITAS PADA PERUSAHAAN PROPERTY DAN REAL ESTATE DI INDONESIA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Master Of Management, 2015-07-31)This research is intended to find out the influence of Good Corporate Governance to leverage and profitability of the company. The indicator of assessment for GCG is the size of the audit committee, the size of the board ... -
ANALISIS PENGARUH DISTRIBUTIVE FAIRNESS, PROCEDURAL FAIRNESS DAN INTERACTIONAL FAIRNESS TERHADAP RETALIATORY BEHAVIOR DAN DEMAND FOR REPARATION MELALUI RELATIONSHIP QUALITY SEBAGAI VARIABEL MODERASI DAN PERCEIVED BETRAYAL SEBAGAI VARIABEL MEDIASI PADA PENUMPANG MASKAPAI PENERBANGAN LION AIR DI SURABAYA
(2015-12-02)Services in the services sector is very important to be improved. The company particularly Lion Air Airlines must be able to deal with complaints. This is because Lion Air has the highest number of complaints among others ... -
PENGARUH NOVELTY DAN PRODUCT QUALITY TERHADAP REPURCHASE INTENTION MELALUI PERCEIVED VALUE, BRAND PREFERENCE, DAN CUSTOMER SATISFACTION PADA PENGGUNA SAMSUNG GALAXY S DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Master Of Management, 2016-01-19)In this modern world that increasingly, telecommunications became inseparable in today's society. This has encouraged manufacturers of communication devices vying to create a communication tool that can meet the needs ... -
PENGARUH MODEL TAM (TECHNOLOGY ACCEPTANCE MODEL) TERHADAP ACTUAL USAGE MELALUI BEHAVIORAL INTENTION PADA PENGGUNA TRAVELOKA DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Master Of Management, 2016-01-16)Purchasing online is still to be one way for people to obtain goods and services in an easy , practical and fast. Traveloka is one of the company who sell flight ticket and hotel for online. This company is changing the ... -
PENGARUH OPERANT DAN OPERAND SERVICE QUALITY TERHADAP BEHAVIORAL INTENTION MELALUI CUSTOMER ENGAGEMENT DAN CUSTOMER SATISFACTION (Studi Pada Siswa SMA Swasta Terakreditasi A di Surabaya)
(Universitas Pelita Harapan Surabaya - Department Of Business School - Master Of Management, 2016-02-04)The services sector cannot be separated from education, including secondary education sector. High School is one of the organizations at the secondary education sector in Indonesia. Moreover, schools high school continues to ...