ANALISIS PENGARUH LEADER MEMBER EXCHANGE TERHADAP EMPLOYEE ENVY DAN ORGANIZATIONAL CITIZENSHIP BEHAVIOR PADA KARYAWAN PT. ABHIRAMA MANDIRI DI SURABAYA

Abstract

The higher of the competition can make every company in Indonesia to be able to repair the company to remain stable and try to develop and promote the company to survive and compete in the growing competition in the industrial sector, especially the service sector in Indonesia. One industry that is growing in Indonesia is the service industry in the General Bussines Service. General Business Services industry is one important part for economic development in Indonesia. The higher economic growth will provide opportunities and a chance to have a great share in the development of the service industry in Indonesia. To be able to survive in the competition, every company in service industry needs to improve Organizational Citizenship Behavior. This study aimed to analyze the effect of variable Leader Member Exchange to the Employee Envy in improving Organizational Citizenship Behavior on employees of PT. Abhirama Mandiri in Surabaya. Sampling method used in this research is full sampling, where employees working in PT. Abhirama Mandiri lead by the same leaders. The respondents of this research were 30 respondents. For processing and analyzing the data in this research is by using SPSS as a software for data processing. Statistical analysis showed that the product and service solutions (SPSS) with 22.0 as softwere software to process the data. The results of empirical findings showed that the Employee Envy on Organizational Citizenship Behavior-Organization has the highest value of regression coefficient that is -0550, and Employee Envy has the significant negative effect on Organizational Citizenship Behavior-Organization, the relationship between the Leader Member Exchange on Employees Envy has the second highest regression coefficient with a value -0415, and Leader Member Exchange has the significant negative effect on the Employee Envy and Envy Employee relations on Organizational Citizenship BehaviorIndividuals has the lowest regression coefficients with a value -0375, and Employee Envy has the significant negative effect on Organizational Citizenship Behavior-Individuals.