| dc.description.abstract | The hospitality industry, especially hotel, is characterized by long working
days, working long hours, low job security, a high need for coordination with
others and shift work at irregular hours. The irregular working hours can have
negative outcomes resulting in work-life balance. Thus, this encouraged the
researcher to identify the effect of Work Conflicts, Work-Family Conflict, and the
Quality of Work Life towards employee’s Turnover Intentions in hotel industry.
One hundred thirty-four respondents were given a questionnaire using a
six point Likert Scale. Five hypotheses were analyzed using the simple and
multiple regression models. The study shows the significant and non-significant
result among Work Conflict, Work-Family Conflict, and Quality of Work Life
towards Turnover Intention.
The research finding revealed that the hotel’s management must work
extensively to reduce their employees’ turnover intentions by having a clear
schedule of working overtime to maintain the Work-Family Conflict and applying
the participative management to increasing the employees’ Quality of Work Life. | en_US |
