USULAN DESAIN AMPLIFIER DENGAN METODE QUALITY FUNCTION DEPLOYMENT (STUDI KASUS PADA UD. TURBOSOUND)

Abstract

Product design has been a part which is seen unseparable if it seem to be connected with manufacture and marketing world. The process is to find out and identificate customers requirements toward product which need to be manufactured and will be offered to the customers. However, there are a lot of competitor who has established their new product with the touch of innovation as a part of increasing development in technology, this condition, has been triggered UD Turbosound to translate customer requirements into technical languages which is based materials for making Amplifier. The purpose of this research is to give an explanation towards what customer requirements are and also translate those requirements into technical languages that can be used on the processs of manufacturing product by UD. Turbosound. In the process, there is also a need to analyze and classifiy the level of importances from requirements which have been collected from customers. Hence, that can be used to determine level of priority in the technical languages as the basic principal in designing Amplifier. With the Quality Function Deployment method, finally customer requirements can be identificated and translated into technical languages wich gave a focus according its priority and its relation. This research shown thirty four (34) customer requirements of product Amplifier UD. Turbosound which match with customer wants. Also, there are twenty eight (28) concept and factor design according technical responses in QFD method. There are five priority factors which are need to be put on a first place by UD. Turbosound according weighted moving average, such as quality of components, design based on human’s anthropometry, easy to use Amplifier (interface), minimize the weight of Amplifier (using SMPS) and level of conformity with ergonomy. In the process there were also a need of correction according how to know level of customer satisfaction toward customer requirements and technical languages.